Optimal methods and effective approaches of development of enterprise information systems using customized java-based technologies and tools

Problems and specific features of working out of corporate information systems with use Java of technologies are considered. The developed methods and unique architecture which have been put into practice are offered.

The developed information system allows hospitals and insurance companies to manage claim submission and claim processing functionalities. These types of systems make the business more efficient. The new Java-based information system was implemented to improve the information processing approaches. The project modernized the claims processing environment by enabling web-based product services and enabling new technologies. Many modern computer applications have features that are web-based and delivered to the end users over an Internet. Real-time web-based access to health insurance software applications becomes a critical part of many medical systems. Intensive technological change in hardware and networking software [7] provides more choices than in the past [8]. The development of computer- assisted health insurance claim processing systems is of increasing importance for the whole area of medicine and its numerous applications [6].

Transformation Process component encompasses the receipt of transmission of real-time transaction from boundary systems by self-detection of a new real-time medical insurance claim and then performs verification to transform the claim into a common internal format of the organization.

Integration component supports database update, when messages transmit from WebSphere Transformation Extender (WTX) and Core application for real-time claim transaction [4].

Core Application component is tasked with identifying claim metadata and then validating the claim to ensure presence of accurate claim information. Also, this application stores claim information into a database. Based on the results of the validation process, a claim may be “Rejected”, “Released”, or “Suspended”.

The Message Driven Beans (MDB) reads the XML message asynchronously from the queue and parses the message [6]. The XML claim document is passed to Core Application input queue [5]. It then flows through the Core Application component, where business rules and validations are applied. All these interactions happen via message queues, between the various components [5].

Core Application component receives claim XML from a separate queue, validates the information and undergoes business rule validation and verification.

The claim XML Schema Definition (XSD) is a schema definition for the Claim Object Model, which acts as a base for the WTX to construct the claim XML file and put into the queue in compressed format [4]. The integration component receives claim information in XML format from the queue. XML is transformed to a Java Object based on the claim XSD by using Apache XMLBeans [6].

Graphical User Interface (GUI) provides claim displaying and claim correcting features. Claim operators can search for different types of claims andaccess various details of the selected claim. The information presented by the web interface is geared towards displaying claim-related information from the Database.

The application has a presentation layer, business logic layer, and data access layer [1][2][3][6]. A separation of design into code layers has advantages: the convenience of maintenance, the convenience of using various design patterns, and the convenience of selecting certain techniques for certain concerns. The team consisted of front-end developers, service developers, and integration developers [1][6]. The application consists of two distinct parts: configuration and code. [1][4]

Table 1 - Internal Dependency


Impact if not met

Desired Outcome

Claim Data Access Service: To search for claims and also retrieve claim details from the Database.

Without the Claim Data Access Service, the Claim Inquiry GUI component will not be able to retrieve Claim related information

from the Database.

Claim related

information will be retrieved from the


Error Handler: To handle errors thrown within the Claim

Inquiry GUI


Without the Error Handler, Claim Inquiry GUI component will not be able to handle the errors as expected.

Conversion of system / internal error into more meaningful error


Table 2 - External Dependency


Impact if not met

Desired Outcome

Framework: The

Claim Inquiry

component uses a customized framework, which is based on Struts

framework and Spring Framework.

If not available, this component has to be developed with a new, even more customized code.

The design will leverage the Struts API so that further rework will be reduced. Spring

Framework must also be leveraged.

Image Plus Web Service: Claim Inquiry component leverages the Image Plus Web Service to retrieve and display the image of a paper claim

If not available, the “View Original

Submitted claim”

functionality will not be able to display the image of a paper claim.

Web Service provided by the Image Plus system returns the URL, which the system will use to load the paper claim image in an applet.

Pricing Application:

The Procedure Code link is displayed on the

If not available, the user will not be able to open procedure code

Clicking on the service line Procedure Variable Value hyperlink, the

screen, in Service Line tab in the Claim Inquiry component for Pharmacy, Medical claims, etc.

details retrieved from the Pricing application.

system will open the Pricing application in a different window.

The Struts framework was used to develop the front-end application. The application layer calls to the Data Access Layer (DAL) and has a dependency on the DAL physical names. Linking to external applications, such as Member Inquiry, Provider Inquiry, and Pricing Applications are limited to opening these application home pages in a new window. Single sign-on is used to open external applications. Single sign-on is used to open the Provider Inquiry application. Single sign-on allows operators to access multiple applications after login in just once.

The following is a brief description of a scenario where a user/operator can access the search functionality and search for claims. Access by user:

  1. Any logged-in user/operator who has “Claim Inquiry” permissions (role-based) can access the Claim Inquiry application.
  2. The application displays the medical advanced search screen by default, where the operator can key in required fields (e.g. Claim Type etc.) before hitting “Search” button.
  3. Claim Type drop down menu is populated based on the access privileges given to user/operator. If the user has access to (Medical, Pharmacy) claim types, then claim type drop-down in the advanced search page will have medical, pharmacy values in the drop-down.
  4. When the user/operator hits the “Search” button, the application captures the user input data, constructs the Search Criteria Object and then calls the ClaimDao via the ClaimLookupService.
  5. The ClaimDao returns a list of matching claims based on input search criteria.
  6. The application renders the list of matching claims (output) as the search results in a separate page. The search criteria and the selected claim type from the advanced search page is selected and displayed in the search results page.

An Operator clicks on Document Control Number of a particular “Claim” to fetch the respective Claim Details. The application then calls the ClaimDao via ClaimLookupService to obtain all the details of the selected claim as a Claim Object. The information returned via the Claim Object is then used to render the various applicable fields on the screen.

The auditing component provides the capability for an auditing function that tracks the processing of incoming medical insurance claims [6][7]. During the development, we have suggested ways for capture of auditing data at several points in the system. The functional component uses the data gathered to generate a report from the Reporting Database.

Exception Handler is needed to handle the errors that raise within the Core Application component [6]. Without the Exception Handler, Application components will not be able to handle the exceptions as expected [6]. As soon as any exception occurred, throw exception and handle this exception in Flow control, so that transaction can be rolled back and Message will be sent back to the inbound queue [6][7].

Audit data is accessible via reporting. If reporting is not available, audit data will not be accessible by end-users. The desired outcome is that the reporting system will make various audit reports available to end-users. Components of the system that are used to track insurance claim processing for performance purposes are also used to track additional processing modules for audit purposes.

The audit component does not persist data to Database directly. The data is persisted to Database during the normal flow of the claim. The data is updated to the claim object as part of the audit component. The entries stored in this table include a text field that labels a particular point in the process flow. Each entry also stores a beginning or/and ending timestamp that captures the exact time that the claim passed through the point.

The table used to store these entries is also used to track other points in the process flow that are being tracked for system performance monitoring.

The database contains the membership information. The information system makes the call to the database using Group Number and Subscriber Number, and finds a match. This part is intended to give a description of the Group and Membership Information. This is used in the process of lookup, validation and edit of the claim data during the claim processing and is invoked from the component called Core Application.

In the process of validating Claim the Core Application can make 4 call types.

  1. To get Group Number with subscriber number as input, it will invoke invokeGroupBySubscriberId() method of the ServiceInvoker interface.
  2. To get Group Number, without subscriber number as input, it will invoke invokeGroupByGroupNumber () method of the ServiceInvoker interface.
  3. To get Group Number and subscriber details with subscriber number as input, it will invoke invoke GroupSubscriberDetailBySubscriberId() method of the ServiceInvoker interface.
  4. To get Group number from alpha Prefix and subscriber number as input, it will invoke invokeGroupBySubscriberIdAlphaPrefix() method of the ServiceInvoker interface.

ServiceInvoker interface is a single point of entry for all lookup services in Core Application. ServiceInvokerImpl has the implementation for all methods in ServiceInvoker interface. GroupMemberLookupServiceImpl class makes call to the Lookup DAL layer. The DAL layer talks to the database and fetches the response data. All the call types have returnCode attribute in the response object. The returnCode has the status of the lookup performed.

  • ServiceInvoker class: Is the main invoker interface for all the lookup services calls from core application.
  • ServiceInvokerImpl class: Is the implementation for

ServiceInvoker Interface.

  • LookupService class: Is a marker interface.
  • GroupMemberLookupService class: Is an interface; it has the invoke GroupMemberLookupService method called by the ServiceInvoker.
  • GroupMemberLookupServiceImpl class: This class implements the GroupMemberLookupService and is responsible for handling business logic and which in turn will make a call to DAL layer.
  • GroupMemberLookupRequestImpl class: This is a data transfer object which holds the input passed from the Core Application component.
  • GroupMemberLookupResponseImpl class: This is a response object that is returned back to calling application.

The Unified Modeling Language (UML) was used for specifying requirements from the technical perspective. UML use cases were developed to describe the major functionality of the proposed system, including components such as: claim processing, claim display, and claim correction. The information system was implemented with a relational database. UML was heavily used in the development of class diagrams. The use of Object Oriented (OO) principles and mechanisms, such as encapsulation and inheritance, was made. UML sequence diagrams were also used to create a technical design.

The core application calls the Provider Tax ID lookup:

  1. Core application makes a call to the invokeProviderTaxIDLookupService method of the ServiceInvoker, which internally calls the implementation class ServiceInvokerImpl.
  2. ServiceInvokerImpl class calls the ProviderTaxIDLookupService interface, which internally calls the implementation.
  3. ProviderTaxIDLookupServiceImpl class calls method is database DAL Layer.
  4. ProviderTaxIDLookupService will send the response object back to ServiceInvokerImpl class.


  1. ServiceInvoker will send the response object back to the core application.

Table 3 - Java pseudo code

Program Name:


Procedure Name:

getProviderTaxIDInfo ()

Input Parameters:

ProviderT axIDLookupRequest

Return Value:

ProviderT axIDLookupResponse

Procedure Description:

This method will be invoked by the

ProviderTaxIDlookupService and it is the controller method for the Provider Information. And this method is also responsible for calling the Data Access Objects (DAO) methods.

Pseudo Code Logic:

Step1: Calls method in DAO Layer, to populate the response object.

Step2: If error list contains any errors i.e. errorList size>0

Adds the error Collection to response object.

Step3: Returns the response object

Error Handling:

System Exceptions are caught.

Table 4 - Java pseudo code

Program Name:


Procedure Name:





Return Value:


Procedure Description:

This method is invoked by the

GroupMemberLookupService and it is the controller method for the Group and Membership Information. And this method is also responsible for calling the database DAL Layer methods.

Pseudo Code Logic:

Step1: Calls methods provided by database DAL Layer, to get the group

information GroupSubscriberDetail GroupDaoJdbc.

getGroupSubscriberDetailBySubscriberId(String corporationEntityCode, String groupNumber, String sectionNumber (optional), String subscriberId);

Step2: If group information is not returned then the transaction gateway call is made.

StepLReturns the response object

Error Handling:

System Exceptions are caught.

Following framework configuration files were updated with the entries as shown below: applicationContext-service-default.xml


base-package=" com.lookup.serviceimpl" use-default-filters="false">

<!-- Include all objects annotated with @Service --> <context:include-filter type="annotation" expression="org.springframework.stereotype.Service" /></context:component-scan>



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Year: 2015
City: Kostanay